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Time capsule remote access message from airport utility "An error occurred while reading the configuration"

WHEN I TRY TO ACCESS Time capsule remotely, I receive a message from airport utility "An error occurred while reading the configuration." It worked before on the same computer with the same setting. I am in a different country now (Afghanistan). Not sure if that can be an issue.

Powermac G4 Laptop, Mac OS X (10.4.7)

Posted on Jun 12, 2013 2:14 PM

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4 replies

Jun 15, 2013 12:48 PM in response to LaPastenague

I have used the same time capsule for two years and updated when requirred. I travel between Hong Kong and the USA and it use to show up in my airport utility all the time. Now it does not and I need some files off of it. I use iCloud but not sure if I am using BTMM.I think it can see it because it says reading configuration before it encounters the error. I recently had mny dad go to my hosue and reset it by unplugging it. He says it has a green light now and it providing internet access as it was before.

Jun 15, 2013 1:16 PM in response to Dean HK

If the TC is at home and in router mode as the main router of the network, get someone at home to give you the current public IP which will be on the summary page of the airport utility.


With the public IP try and access it by typing the IP directly into finder.. go.. connect to server.


AFP://publicip.


If you have setup WAN access it will. Otherwise no.


For BTMM and iCloud access and its various issues.. this thread may give you some ideas.


https://discussions.apple.com/thread/3699096?start=0&tstart=0


If the icloud method proves unreliable and you are dependent on access to the TC.. I strongly recommend better and more reliable access methods.. in particular buy a VPN modem or router.. whichever suits your internet type and put the TC in bridge behind it. Direct connect to the TC via the vpn.

You will need either a static public IP which you purchase as an extra from your ISP .. maybe via a business account or setup a dyndns account which are readily available.

Time capsule remote access message from airport utility "An error occurred while reading the configuration"

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