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hannah3189 Author

Level 1

2 points

Error message when connecting iPod Touch :iTunes could not connect to this iPod. An unknown error occured. 0xE

This is the error message I get whenever I try to connect to itunes with my iPod touch or iPhone 4.

iPhone 4, iOS 6.1.4

Posted on Jun 12, 2013 4:44 PM

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6 replies

Level 10

210,411 points

Jun 12, 2013 4:45 PM in response to hannah3189

iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

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hannah3189 Author

Level 1

2 points

Jun 12, 2013 4:47 PM in response to lllaass

I tried this, didn't work.

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Level 10

210,411 points

Jun 12, 2013 4:49 PM in response to hannah3189

Then maybe:

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hannah3189 Author

Level 1

2 points

Jun 12, 2013 4:51 PM in response to lllaass

If I uninstall iTunes then reinstall will that help?

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Level 10

210,411 points

Jun 12, 2013 4:53 PM in response to hannah3189

I would try:

Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

or

Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

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hannah3189 Author

Level 1

2 points

Jun 12, 2013 6:07 PM in response to lllaass

I fixed my problem by deleting the lockdown folder from Windows.

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Error message when connecting iPod Touch :iTunes could not connect to this iPod. An unknown error occured. 0xE

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