HT204550: Apple software on Windows: May see performance issues and blank iTunes Store

Learn about Apple software on Windows: May see performance issues and blank iTunes Store

nicole.tetreault

Level 1 (0 points)

Q: iTunes store still not working

I followed the steps listed here. Downloaded autoruns and the only service listed under Winsock Providers is Bonjour. There are no 3rd party LSPs. How can I resolve my blank iTunes store and "secure link failed"???

Please help!!

Dell Inspiron E1505, Windows XP Pro

Posted on Jun 12, 2013 7:07 PM

I have this question too

Q: iTunes store still not working

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by ariel s,

ariel s Jun 15, 2013 7:02 AM in response to nicole.tetreault
Level 4 (1,702 points)

Jun 15, 2013 7:02 AM in response to nicole.tetreault

Hi nicole.tetreault,

Here is an article with advanced troubleshooting you can do for not being able to connect to the iTunes Store:

iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/ts3297

Take care,
- Ari
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HT204550: Apple software on Windows: May see performance issues and blank iTunes Store

Q: iTunes store still not working

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by ariel s,

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