5 Replies Latest reply: Jun 13, 2013 3:45 PM by thelnukus
thelnukus Level 1 (0 points)

How should one safeguard, secure, protect their Mac, when they must take it in to a 'repairman' who may or may not be trustworthy?

What could they do to it that we should be aware of.

That's a general question.

but specifically I need to take my old iBook G-4 in to some repairman because it will not turn on.  I'm not asking for solution to why it won't turn on.  I know what they have to do to just get it to turn on.  But i just need to know what could an unscrupulous repairman do to mess with a customers mac, and how can i prevent it?

Shouldnt we be concerned?

I'm thinking they might put some tracking device on it, or some mischief.

Thankyoueversomuch.


iBook G4 (Early 2004)
  • BDAqua Level 10 (122,202 points)

    Hi, I doubt you need to worry, but there isn't much you can do othger then pulling the hard drive out first.

  • thelnukus Level 1 (0 points)

    Perhaps i should repost this question and delete the problem with my particular computer because it is distracting from my onlyest question:

     

    How should one safeguard, secure, protect their Mac, when they must take it in to a 'repairman' who may or may not be trustworthy?

     

    I like the answer, 'Don worry bou it'.  As far as it goes.  Bu i was hoping for something more to bolster my confidence.  

  • BDAqua Level 10 (122,202 points)

    Certainly feel free to post another query if you wish.

     

    Well, there isn't much you could do about a tracking device, & wihout it starting, I see no other way to protect everything on the HDD without pulling it... unless you maybe already have Filevault setup on it.

  • Klaus1 Level 8 (47,745 points)

    1. Try to ensure he is trustworthy by only using an Apple Store or registered dealer for the repair.

     

    2. Clone you entire hard drive to an external hard disk and delete all your personal stuff from your Mac before handing it in. When you get it back you can reload those files back again.

  • thelnukus Level 1 (0 points)

    I agree i should take it to a registered authorized Apple repair place.  But even then, are my fears justified.  Don't people worry about handing their computer over to a repairman whose character they can't be sure of?  Oh well, i guess i'll jus havta risk it.

     

    Thanky u both.