Q: HP Photosmart Studio quits 10.8.4
Just started have problems with my C4780 printer & HP Photosmart Studio running latest software on 10.8.4 On opening it just quits and will not reload on trying again.
Grateful for help.
thank you
Mike
MacBook Pro (15-inch Early 2011), OS X Mountain Lion, + iMac 17 inch + iPhone + iPad
Posted on Jun 13, 2013 3:13 AM
The C4780 doesn't have a software package for 10.8. All the software is obtained through Apple Software Updates. Photosmat Studio isn't part of that software. How did you get it to install in 10.8? Was it on the Mac prior to the 10.8 upgrade, or did you find a way to force it to install? Either way the reason it's not working is because it's not designed to work with 10.8. To learn more about what will and won't work with this printer in 10.8, see the link below.
OS X v10.8 Mountain Lion: Installing and Using the Printer on a Mac with Mountain Lion
I am a printer tech for HP.
Posted on Jun 13, 2013 3:54 PM