Previous 1 2 3 4 Next 2,162 Replies Latest reply: Apr 14, 2016 12:51 AM by aliihsan Go to original post Branched to a new discussion.
  • JoshuaKinsey Level 1 Level 1

    I'm having the same problem. Just got my new 2013 Haswell MacBook Air and it won't say connected to the wifi. It will connect at first but then the connection drops. The laptop will refuse to connect again until I reboot the machine. After the reboot, wifi will work again for a bit then drop again. The router is working fine as my other devices iPhone, couple desktops, have no problem staying connected. Router is a Netgear WNDR3700 running the latest firmware version.

  • Whonnockian Level 1 Level 1

    What do you mean with "disable wi-fi." How do you did you do that?

  • gmc74 Level 1 Level 1

    I clicked the icon on the top bar and clicked 'Turn Wi-Fi Off'  then did it again to turn it back on.


    The issue happened to me 5 or 6 times in the first handful of minutes I had it, but has not happened in over an hour.

  • Whonnockian Level 1 Level 1

    I'll give it a try next time. Thanks.

  • gmc74 Level 1 Level 1

    After posting that it wasn't happening to me anymore, it has been happening almost constantly...  very frustrating

  • Maliath Level 1 Level 1

    This is happening now at least every 15-30 minutes. Again, according to the network preferences I'm connected, but I can't resolve any address. I can disconnect the wireless and reconnect and then the internet works again, but only for a limited period of time. Again, EVERY other device on the network is working fine. Apple where are you?

  • Fred Braches Level 1 Level 1

    Only used my new MBA 11 for short periods during the day. Just have a look mainly if it woke up with WiFi connection intact. Started surfing the Web toninght and after a short time the connection failed once more. Trouble is that there is no way to switch ON the Wi-Fi. Restarted and everything is right again. Thought that thisp problem was solvable but so far no one has come up with a solution and even the WIFU GURU is silent now.

  • gmc74 Level 1 Level 1

    Since my last post, almost 4 hours ago, I haven't lost my connection.


    Here is what I have done -


    renewed DHCP lease, Change MTU settings and then followed the instructions on this page.


  • gmc74 Level 1 Level 1

    You can kill your wifi here, then turn it on the same way.


    Check my post from 5 minutes ago, see if that helps
    Screen Shot 2013-06-14 at 10.19.16 PM.png

  • wifiguru Level 2 Level 2


    Are you seeing Wi-Fi turn off or are the bars simply turning grey ? If you are seeing WiFi turn OFF and you have to click Turn WiFi On to get Wifi working, then it could be bad hardware. On the other hand if its just getting disconnected and you are seeing the WiFi icon with grey bars it could be a software or interop. issue.

  • wifiguru Level 2 Level 2

    All you folks runing dd-wrt, are you running your wireless in 11n only mode ? Try changing that to 11a+n mode if possible and check if you have any connectivity.

    Are you guys having issues connecting in 5 Ghz or 2.4 Ghz ?

  • Whonnockian Level 1 Level 1

    Taking a break. Thanks for the suggestions. Will look into them some time this weekend time permitting and let you know.

  • Hijej Level 1 Level 1

    I have similar problem with my new Macbook Air and WiFi. The connection drops, when I try to download something bigger than ~10M(pinging every IP, even router, gives timeout). And my "wifi" icon is still not grey and this network manager says that I'm connected.


    The only way to not get dropped from WiFi is to have WiFi Diagnostisc tool turned on in backgroud. Then WiFi connection will remain OK. But why?!


    My router works OK(It's Cisco WAP4410N) with few other latops/mobiles, so it's probably something with Macbook?

  • Xtna1016 Level 1 Level 1

    Having the same problem and I just bought my MBA last night. Giving up and heading to the apple store today.

  • JoshuaKinsey Level 1 Level 1

    Would you be willing to post their solution? I'm hoping it's not a hardware problem. I need this machine working for a trip early next week and there isn't an apple store close by but I'll make the trip up there if I have to.

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