1 Reply Latest reply: Jun 14, 2013 10:53 AM by BDAqua
curlybirdie Level 1 Level 1 (0 points)

how can i set up my mail account when i know my password is correct but im being told its incorrect?

  • BDAqua Level 10 Level 10 (119,870 points)

    Hello,

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.

     

    If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995

    Outgoing ports are...

    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

     

    Hello, who is your provider, the part after the @sign?