Everytime I ask a similar question I get told off - apparently this is a self-help forum not an Apple Tech help forum, so they only replies you get will be from other users.
Apple do post things here but don't tend to respond to user posts....
I have the same issue as this post - I think I'll call up Apple and ask for some tech help. If I get it I'll post what they tell me.
Quick update - went to the Genius Bar yesterday about this. They suggested a full restore (note you will lose all content on your iPod but if it's all in iTunes and still exists on your laptop you can quickly re-sync it all).
Also as this could not be tested at the Genius Bar on the day Apple have put aside a new iPod for me if the restore does not fix it - the iPod will be held for 7 days apparently.
Note my iPod was still under warranty (34 days left) so all this was provided free of charge.....not so if out of warrantly.
I guess if the problem re-occurs after the 7 day period but before the warranty runs out I can start the process again.
And to run the restore you open iTunes and there should be a restore button in your iPod's Summary page.
Message was edited by: nickc909 for typos