HT201699: iOS: About cellular data network settings (viewing or editing the APN)

Learn about iOS: About cellular data network settings (viewing or editing the APN)
gwj1978

Q: Returned from US, now Data doesnt work

Since returning for the US, where I used a US Sim, my data doesnt work. I am with Kogan Mobile and they think the US Sim changed some settings.

 

However, when trying to the settings back (following the instructions from apple) my phone is missing a step...

 

My iPhone 5 has Settings, General, and then no Network... Please help?

 

G

iPhone 5

Posted on Jun 13, 2013 7:12 PM

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Q: Returned from US, now Data doesnt work

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Jun 13, 2013 9:49 PM in response to gwj1978
    Level 9 (58,384 points)
    iPhone
    Jun 13, 2013 9:49 PM in response to gwj1978

    What US SIM were you using? IF you go to Settings, General, About, Carrier, what does it show? If there is the name of the US provider, then you have gotten a US profile on the device. That is why your local carrier is not working. You may need to restore the device to get this carrier setting off. However, make sure you have all of your data synced, because you would not be able to use a backup, since the backup would also contain the carrier file.