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TS1497: iTunes: Videos may be unable to sync to iPhone, iPad, or iPod

Learn about iTunes: Videos may be unable to sync to iPhone, iPad, or iPod

TS1497 I recently rented a movie from the iTunes store and downloaded it to my PC (in my iTunes).  I tried to sync my iPad to my computer but got this message: "Jack Reacher was not copied because the video format is not supported by the iPad 'with my name'

480 Views 5 Replies Latest reply: Jun 13, 2013 10:12 PM by Johnathan Burger RSS
Bruce1406 Calculating status...
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Jun 13, 2013 6:46 PM

I recently rented a movie from the iTunes store with my iTunes account and downloaded it to my PC.  When I tried to sync my iPad so that I could watch the movie on it, I received the following message:  "Jack Reacher" was not copied because the video format is not support bythe iPad Bruce1406.

 

I rented it in HD.  Any help would be appreciated!

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