Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App Store rendered incorrectly on iPad 2

I believe the iTunes Store was updated earlier this week during WWDC, though I am not certain.


What I am certain of, however, is that the App Store has been unusable on my iPad since then. As you can see in the pic below, the store is being rendered in a horrendous manner.


http://i.imgur.com/3K1k1Ie.png


Strangely, it appears fine on my iPhone and MacBook, How can I fix this???

iPad 2, iOS 4.3.2, 16GB Wi-Fi

Posted on Jun 13, 2013 8:34 PM

Reply
2 replies

Jun 13, 2013 11:39 PM in response to qahtani

Try tapping on your id in Settings > Store and logging out of your account on it and then log back in and see if that makes any difference.


If it doesn't then a second thing to try is closing the App Store app via the taskbar and see if it works properly when you re-open the app : from the home screen (i.e. not with the App Store app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the App Store app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.


A third option is soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

App Store rendered incorrectly on iPad 2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.