5 Replies Latest reply: Jun 15, 2013 1:16 AM by ckuan
Sundar4m Level 1 Level 1

hi there please help me out i have been using iphone and my 4s got wet in rain and after that issue i got a problem that my speaker are not working for music and videos but my ringtone rings and i could hear my calls in loudspeaker and then after sometime it rectifies itself and becomes normal...... then again if i switch off and switch on i get the same problem ...... what should i do ??? is it a common problem ???? i have tried dock cleaning with qtip and kept in the rice bag........ does anyone know a solution for it???

iPhone 4S, iOS 6.1.3
  • ckuan Level 7 Level 7

    Your iPhone has water damage, you have make an appointment and bring it to an Apple Store to evaluate.

  • Sundar4m Level 1 Level 1

    is there any other way or shall i leave it as such ......

  • aarmento Level 1 Level 1

    No other way. They will probably want to swap the phone out for you for a fee of some sort of course.  I wouldn't suggest self repair because at this point you really don't know what the issue is.  Maybe its something to do with the speaker, or maybe the logic board is damaged.


    If you think the phone might still be a little damp or wet inside, try putting it in a bowl of rice for a day.  The rice may be able to suck out the moisture which could possibly be causing an intermittent issue. 

  • Sundar4m Level 1 Level 1

    This problem occurs when i charge my phone and then when i switch off my phone it automatically restarts instead of switching off and when i try again for the third time it switch off itself and while it restarts the speaker problem appears and then it gets rectified by itself

  • ckuan Level 7 Level 7

    Like I've said, take it to an Apple Store. It won't be better over time only get worst. It won't be cheaper either.