3 Replies Latest reply: Jun 14, 2013 8:09 PM by Linc Davis
JJTJR Level 1 Level 1 (0 points)

I downloaded a trial version of MacKeeper onto my MAC.  I now get continued popups asking to save a binary file.  It also automatically opens a new window.  It's very frustrating. I am looking for any recommendations to remove this app so that these pop ups cease.  Thanks.


iMac, Mac OS X (10.6)
  • Rory Jacobs Level 2 Level 2 (380 points)

    Drag it to the trash?

  • seventy one Level 6 Level 6 (10,700 points)

    You should get rid of it.  Pronto.

     

    Uninstall MacKeeper.                                  Uninstall MacKeeper – updated « Phil Stokes

     

    And for more advice on this subject.        Do not install MacKeeper: Apple Support Communities

     

    Malware.  Amongst the most authoritative tips and suggestions, the following links will  help.

    Thomas' Corner : Mac Malware Guide   and ...

    Mac OS X Snow Leopard and malware detection

     

    And yet more, this time from Klaus1.  

    Viruses, Trojans, Malware - and other aspects of Internet Security: Apple Support Communities

  • Linc Davis Level 10 Level 10 (153,380 points)

    Remove "MacKeeper" as follows. First, back up all data.

    "MacKeeper" has only one useful feature: it deletes itself.

    Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.

    IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.

    In the Finder, select

    Go Applications

    from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.

    Do not empty the Trash after dragging the MacKeeper application to it. Let the application delete itself.

    Do not try to uninstall by dragging the MacKeeper icon in the Dock or the LaunchPad to the Trash.

    Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.

    The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.

    The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.