The update installer is frozen while writing files(10.7.5) What do I do?

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The update installer is frozen while writing files(10.7.5) What do I do?

I was updating my OS to 10.7.5 via Software update. I clicked on the box to restart my computer and a icon appeared stating "writing files". It has been running over 30 min without any movement in the status bar. I'm not sure if there is a problem and it has stalled or I am not being patient enough. Never run into a situation in the past like this while installing a OS update. Suggestions?

iMac, Mac OS X (10.7)

Posted on Jun 14, 2013 9:18 AM

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Answer 1

Paul_31

Level 6

14,160 points

Jun 14, 2013 10:07 AM in response to Cajundoc17

I'd give it a bit longer but if nothng still happens you'll have no choice but to do a forced shutdown. Hopefully it'll reboot. You might then want try to update again using the 'combo' from Apple's support pages, which contains all revisions since 10.7 and will hopefully sort it out:

http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple .com%2Fkb%2FDL1582&answerid=16777217&src=support_site.downloads.search

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