I've puchased a new shuffle (4th generation) and now I need to get it working. The battery is charged; the new version of i-tunes is downloaded, the shuffle is charged and connected to the USB port.
Now I'm looking for 'devices' - why does it not show up as connected?
Can anyone help, please.
Many thanks.
Did anyone answer your question? I have the same problem!
Hey JudieStep,
We have two different articles that can resolve the issue you're experiencing:
iPod not recognized in iTunes and Mac desktop
http://support.apple.com/kb/ts1410
iPod not recognized in 'My Computer' and in iTunes for Windows
http://support.apple.com/kb/TS1369
You'll want to use the one that applies to your computer, and follow the troubleshooting steps within. Both articles apply to the iPod shuffle.
Cheers,
David
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