Safari not loading images with UK2 webmail

Question

Safari not loading images with UK2 webmail

Hi, i wonder if anyone can shed any light on this for me please. I use UK2.net webmail which i access through safari on my imac and ipad. For the last couple of days images have stopped loading with all my emails, (and won't load at all). I have tried firefox on the imac and this works fine, so it is definitely a safari issue. I have contacted UK2 and they have said that it's a browser issue not an issue with their server and that i need to contact Apple to see if they know what this is. Is anyone else having this problem or can anyone suggest a fix?

Thanks

iMac, Mac OS X (10.6.8)

Posted on Jun 14, 2013 12:23 PM

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Answer 1

Jun 14, 2013 2:04 PM in response to Spindoctor1968

webmail which i access through safari on my imac and ipad. For the last couple of days images have stopped loading with all my emails

Try emptying the cache on your iMac and iPad.

One the iMac with Safari open, press Command + Option + E on the keyboard. Quit and relaunch Safari to test.

On the iPad. Tap Settings > Safari. Tap Clear History then tap Clear Cookies and Data. Restart your iPad.

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Answer 2

Jun 14, 2013 3:59 PM in response to Carolyn Samit

Hi Carolyn

Thanks for your reply. I reset Safari every day (obsessive/compulsive!?!) so it's nothing to do with the cache. It's baffling why it's suddenly happened.

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Answer 3

Jun 14, 2013 4:26 PM in response to Spindoctor1968

Do you by chance have the Develop menu enabled in Safari on your Mac. Do you see Develop in the Safari menu bar?

If so, if there's a ✔ next to Disable Images, click there one time to enable to remove the ✔ mark.

On the iPad tap Settings > Safari > Advanced > Website Data > Remove All Website Data.

Restart the iPad.

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Answer 4

Jun 15, 2013 2:36 AM in response to Carolyn Samit

Hi Carolyn,

OK strangely overnight the problem has fixed itself. Could this have anything to do with me contacting UK2? I will let you decide. :)

None of my settings had changed in Safari, so i'm putting it down to being 'just one of those things'. Problem gone away.

Thanks for your help anyway.

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