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hey i got a question my ipod 160gb got a red X and says to go to support but dont know what to do....can someone help me please

hey i got a question my ipod 160gb classic show a big red X and it says to go to apple.com/support and i dont know how to fix it......

can someone plz help me.....

thanks you

Posted on Jun 14, 2013 12:18 PM

Reply
1 reply

Jun 17, 2013 6:25 AM in response to lilbery

Hey lilbery,



You've come to the right place! The following article will provide you with more information:


iPod Displays a Red "X" Icon

http://support.apple.com/kb/TS1463



User uploaded file

Restore iPod from Disk Mode

- Disconnect iPod from your computer.

- Manually put iPod into Disk Mode.

- Open the latest version of iTunesand connect iPod.

- Restore iPod.



Setup Service for iPod

If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.


Apple Retail Store


iPod Service Request Online


Thanks,


Matt M.

hey i got a question my ipod 160gb got a red X and says to go to support but dont know what to do....can someone help me please

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