6 Replies Latest reply: Jun 14, 2013 6:42 PM by MadMacs0
Keeble44 Level 1 Level 1

How can I clean a possible virus from my MacBook ?


MacBook, Mac OS X (10.7.2)
Reply by AnaMusic on Jun 14, 2013 1:56 PM Helpful

Why do you think you have a virus...?

 

 

The Safe Mac  >  http://www.thesafemac.com/mmg/

Reply by AnaMusic on Jun 14, 2013 2:10 PM Helpful

Keeble44 wrote:

 

When I am using Safari to browse the Net eg we are searching for Home improvement products and my MacBook starts to 'freeze' and 'crash' when trying to go to a further page within a website to view product information.  ...

 

Try Resetting Safari  >  Reset Safari

 

and/or remove all cookies from Safari > Preferences > Privacy.

All replies

  • AnaMusic Level 9 Level 9

    Why do you think you have a virus...?

     

     

    The Safe Mac  >  http://www.thesafemac.com/mmg/

  • Kappy Level 10 Level 10

    There are no viruses affecting OS X at the present. Perhaps you could describe your problem.

     

    Helpful Links Regarding Malware Protection

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

              Mac OS X Snow Leopard and malware detection

              OS X Lion- Protect your Mac from malware

              OS X Mountain Lion- Protect your Mac from malware

              About file quarantine in OS X

     

    If you require anti-virus protection I recommend using ClamXav.

  • Keeble44 Level 1 Level 1

    When I am using Safari to browse the Net eg we are searching for Home improvement products and my MacBook starts to 'freeze' and 'crash' when trying to go to a further page within a website to view product information.  We are using a 2nd MacBook in our home and not experiencing this problem.

     

    Also I think I accidently opened an email sent to me by a friend who later reported having their yahoo email account hacked into.

  • Keeble44 Level 1 Level 1

    When I am using Safari to browse the Net eg we are searching for Home improvement products and my MacBook starts to 'freeze' and 'crash' when trying to go to a further page within a website to view product information.  We are using a 2nd MacBook in our home and not experiencing this problem.

     

    Also I think I accidently opened an email sent to me by a friend who later reported having their yahoo email account hacked into.

  • AnaMusic Level 9 Level 9

    Keeble44 wrote:

     

    When I am using Safari to browse the Net eg we are searching for Home improvement products and my MacBook starts to 'freeze' and 'crash' when trying to go to a further page within a website to view product information.  ...

     

    Try Resetting Safari  >  Reset Safari

     

    and/or remove all cookies from Safari > Preferences > Privacy.

  • MadMacs0 Level 5 Level 5

    Keeble44 wrote:

     

    When I am using Safari to browse the Net eg we are searching for Home improvement products and my MacBook starts to 'freeze' and 'crash' when trying to go to a further page within a website to view product information.

    This could be a variety of problems which almost certainly don't involve any type of malware, but you would need to post a crash report for anybody to be able to help you with that.

    I accidently opened an email sent to me by a friend who later reported having their yahoo email account hacked into.

    There is no currently known malware that can impact OS X by simply reading an e-mail. You would have to open an attachment or click on a link with Java enabled for there to be any chance of infection.  Even then, most such malware is designed for the Windows operating system and it's applications.