I need to know if exist another case like this. I have my macbook pro 2 years and crash after grey screen, apple laptop should last longer. I dont have apple care.
What can i do? Apple will recognize if it is a fault like the happened once with the Macbook pro 2007 my before machine. I can't believe the same crash in both machines.
If you have a grey screen on boot, have you followed this Apple note? When you get to the part where it says to insert a disk to boot and run Disk Utility, you want to boot into recovery mode by booting and holding the command and r keys down. It would be handy if you have a bootable backup to use if booting into OS X recovery doesn't work.
I took my early 2011 macbook pro i7 into Apple. I was offered flat rate depot repair for $310 and jumped at it. It came back looking new in a week. They replaced the logic board, RAM, and the basel. WIthin two months it failed again. Apple sent it off for repair for no charge (90 day warranty on repairs). I received it back working again, with a third logic board. It failed within two days. I returned it to Apple. The store manager sent it off for repair again, offered to and refunded the amount I paid for repair. So I could use it to buy something to work with. He said said it would have a 90 day warranty after being repaired! He said it would go for a higher level of repair. This will be the third repair attempt.
So I bought a new 11" macbook air.
I'm thinking something is killing the logic boards. In this video, of a different unibody repair, a short was found.