HT1414: Use iTunes to restore your iOS device to factory settings
Learn about Use iTunes to restore your iOS device to factory settings
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Q: Itunes says it can't restore ipod or iphone because it's not connected to the internet.
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Jun 15, 2013 3:43 AMby lllaass,Maybe:
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- Try on another computer/network
- Wait if it is an Apple problem
Akso:
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
- Then try on another computer
