Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Ipod Nano stuck?

I think its 5th gen one any way i turned it on and i knew it was not letting me into the menu today but this time its frozen completely the screen shows it paused and locked but no matter how many times i flick the lock it wont unlock and the song title isent moving like it usually does i tryed resetting but its not letting me do anything and when i plug it in the computer knows its there but the ipod itself doesnt react


how do i fix this?

iPod nano

Posted on Jun 14, 2013 11:21 PM

Reply
1 reply

Jun 17, 2013 8:45 AM in response to Darkflameth

Hello, Darkflameth.


Here are a couple articles that will help you troubleshoot this issue. In the first article, see the section labeled How to reset an iPod with a Click Wheel if you device is a 5th generation. Keep in mind with this step, it sometimes requires multiple attempts. You may have to restore the device if the issue persists. The second article will walk you through this process.


How to reset iPod

http://support.apple.com/kb/HT1320


Restoring iPod to factory settings

http://support.apple.com/kb/HT1339


Regards,


Jason H.

Ipod Nano stuck?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.