Why iTunes doesn't "see" iPhone 5?

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Why iTunes doesn't "see" iPhone 5?

When I connect my iPhone 5 to iTunes (vers. 11.0.4) via USB on my iMac (3,06 GHz ntel Core 2 Duo), the iPhone does not appear in the left part of the iTunes window (or if it it does, it's just a flashing image which immediately disappear), meanwhile the iPhone emits repeated, desperate "beeps". So if I need to udpate the phone software I have to use a wifi connection and not iTunes (to say nothing of putting some of my music on the iPhone). Can anyone help? Thanx in advance

iMac, OS X Mountain Lion

Posted on Jun 15, 2013 2:43 AM

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Answer 1

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Ocean20

Level 6

13,727 points

Jun 15, 2013 2:48 AM in response to midomi

Phone not recognised in itunes

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iPhone not recognised by iTunes on Mac

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Answer 2

midomi Author

Level 1

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Jun 15, 2013 3:07 AM in response to Ocean20

Thank you for your suggestions, Ocean20, I follewed the steps in the link and after trying it emerges that the matter was with one of the USB ports.

I connected the iPhone via a different port from the one i tried before (i usualy use the last on left viewing the back of iMac, now i connect via the 2nd from right) and miraculously the iPhone is shown in iTunes!

Thank you very much for your kind assistance

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