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USB to iTunes symbol on the screen

My iPod is displaying a USB connector and the itunne symbol or motif ,it is suggesting I connect my ipod to my laptop in order that I synchronize, however when I try this I end up with an error 9 message on my laptop leaving me with anon functioning iPod

iPhone 4, Windows XP

Posted on Jun 15, 2013 4:49 AM

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1 reply

Jun 15, 2013 9:08 AM in response to Stephen.from.Newtownards

Error 9

This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

USB to iTunes symbol on the screen

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