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Mouse cursor never turns to pointing finger for links

I just upgraded my 2009 MacPro from Snow Leopard to Mountain Lion. Everything works great EXCEPT my mouse. When I use any browser the mouse pointer never turns to a pointing hand when it hovers over a link. I've tried in three different browsers, and two different mice. All links work as they should when I click on them, but its flippin' hard to tell what's a link and what isn't if the cursor never changes. I've read this forum and I gather lots of people had trouble with mouse cursor's disappearing or flickering after upgrade; I don't have that issue, but there's just no response at all when I hover over a text or graphic link in any browser. I can force the cursor to turn into a pointer temporarily by clicking CMD + TAB, but then it instantly reverts to an arrow or text I-bar thingy.


Tech details

Mountain Lion 10.8.4

2.66 Ghz Quad Core Xeon

12 GB RAM


wired mice (Cyborg RAT 7 and Razer DeathAdder)


Tested in Chrome, Firefox, and Safari. All exhibit the same behaviour.


I'm at wits end, and its really affecting my ability to work. Anyone have any notions of a solution?

Mac Pro, OS X Mountain Lion (10.8.4)

Posted on Jun 15, 2013 6:34 AM

Reply
Question marked as Best reply

Posted on Jun 15, 2013 9:16 AM

Please read this whole message before doing anything.


This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


Step 1


The purpose of this step is to determine whether the problem is localized to your user account.


Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


Test while logged in as Guest. Same problem?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


Step 2


The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

4 replies
Question marked as Best reply

Jun 15, 2013 9:16 AM in response to dbr1066

Please read this whole message before doing anything.


This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.


Step 1


The purpose of this step is to determine whether the problem is localized to your user account.


Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”


While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.


Test while logged in as Guest. Same problem?


After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.


*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.


Step 2


The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.


Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.


Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.


The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


Test while in safe mode. Same problem?


After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Jun 15, 2013 10:32 AM in response to Linc Davis

Hi Linc,


Well, I'm bowled over. I did as you suggested; I logged out, logged in as Guest, and everything worked as you'd expect. I logged out as Guest and back in as myself (admin), and 'presto!' the mouse behaved normally.


What the heck? I didn't change anything at all, just logged out and back in. But the pointer appears now whenever I hover over any links. Wonderful! Thank you so very much! I really, really appreciate your help.


David

Mouse cursor never turns to pointing finger for links

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