Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i have backed up my iphone 3 and transferred all my data to my iphone 5. everything came through except for a ring tone i had purchased. Where do i find it?

i have backed up my iphone 3 and transferred all my data to my iphone 5. everything came through except for a ring tone i had purchased. Where do i find it?

iPhone 5, iOS 6.1.4

Posted on Jun 15, 2013 9:41 AM

Reply
Question marked as Best reply

Posted on Jun 15, 2013 9:47 AM

Ringtones aren't included in a backup. If it's not in the Tones section of your computer's iTunes library then you should be able to copy it over from iPhone 3 by connecting it to your computer's iTunes and doing File > Devices > Transfer Purchases, and you can then sync it to your new phone.

4 replies

Jun 15, 2013 10:00 AM in response to odissea

Have you checked to see whether it had already been copied over to the Tones section of your computer's iTunes library ? If not, and if it's still in the store, then you could try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

i have backed up my iphone 3 and transferred all my data to my iphone 5. everything came through except for a ring tone i had purchased. Where do i find it?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.