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All of my purchased music is gone.

Just yesterday, I refurbished my windows 8 hp computer because it had problems freezing and etc... Anyway after it was refurbished, I downloaded the itunes store from apple.com and it was working fine. I hid all of the music because I didn't want them to be all over my screen. Just today I went into purchased and all of my music I bought from the apple store was gone. I really REALLY hope it's possible to recieve all of my music back again. Thank You so much, Dylan

Posted on Jun 15, 2013 2:27 PM

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Posted on Jun 15, 2013 3:00 PM

From the menu bar Store > View My Account > iTunes In The Cloud > Hidden Purchases > Manage...


If you don't see the menu bar press CTRL+B.


For the future I'd recommend that you backup your library.


tt2

3 replies

All of my purchased music is gone.

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