3 Replies Latest reply: Jun 15, 2013 4:11 PM by turingtest2
dyllanger Level 1 Level 1

Just yesterday, I refurbished my windows 8 hp computer because it had problems freezing and etc... Anyway after it was refurbished, I downloaded the itunes store from apple.com and it was working fine. I hid all of the music because I didn't want them to be all over my screen. Just today I went into purchased and all of my music I bought from the apple store was gone. I really REALLY hope it's possible to recieve all of my music back again. Thank You so much, Dylan

Solved by turingtest2 on Jun 15, 2013 3:00 PM Solved
From the menu bar Store > View My Account > iTunes In The Cloud > Hidden Purchases > Manage... If you don't see the menu bar press CTRL+B. For the future I'd recommend that you backup your library. tt2