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New and No Audio on Apple TV

401 Views 3 Replies Latest reply: Jun 18, 2013 9:11 PM by Varmalis RSS
Varmalis Calculating status...
Currently Being Moderated
Jun 15, 2013 8:58 PM

I have recently purchased a new Apple TV after purchasing a new Macbook air.

 

At first had no trouble with Airplay, and was using my phone to watch trailers, however, I just tried to connect my new Air to Airplay, visual was perfect, but there is no audio. I have attempted turning my wifi on and of, and also changing the Dolby audio setting from auto - on - off, but neither options have worked so far.

 

Can someone please help me on this??

Apple TV, No Audio
  • mario49 Community Specialists Community Specialists (1,745 points)
    Currently Being Moderated
    Jun 18, 2013 6:53 AM (in response to Varmalis)

    Morning Varmalis,

     

    Thanks for using Apple Support Communities.

     

    For more information on this, take a look at this article:

    Using AirPlay

    http://support.apple.com/kb/HT4437

     

    Enabling AirPlay from iTunes on your computer

    To stream music or videos from your computer to an Apple TV or AirPort Express:

    1. Connect your computer and Apple TV to the same Wi-Fi network.
    2. Open iTunes (10.2 or later).
    3. Locate and click the HT4437-itunes-airplay_icon-001-mul.png icon in the bottom-right corner of the iTunes application.
    4. Select your Apple TV, AirPort Express, or AirPlay-enabled speakers or receivers from the list of available devices that appears, and begin playback.

    Note: The images of a TV screen HT4437_03--tv-001-mul.png or speaker HT4437_04--speaker-001-mul.png next to each AirPlay device in the AirPlay menu indicate the type of media content you can stream to that device.

     

    For troubleshooting on this, take a look at this article:

    Troubleshooting AirPlay and AirPlay Mirroring

    http://support.apple.com/kb/TS4215

     

     

    Best of luck,

    Mario

  • logicito Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 18, 2013 6:21 PM (in response to mario49)

    I have the same problem, I am streaming from my MacBook Air 2012 using Chrome and YouTube to my Apple TV V3 and I get the video fine, but there is no Audio, randomly after playing around a little bit I will get Audio but most of the time, there will be just silence. I tried rebooting the ATV and MBA but nothing, what's the soluciton when I am doing AirPlay Mirroring and not using iTunes for the NO AUDIO problem, thanks

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