the only items showing up in my "Purchased" section are the songs i've purchased since i got a new phone but none of the songs i purchased on my old phone (which used the same apple ID). how do i get this stuff back?

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the only items showing up in my "Purchased" section are the songs i've purchased since i got a new phone but none of the songs i purchased on my old phone (which used the same apple ID). how do i get this stuff back?

these songs were bought using my old iPhone/on an old computer so it isn't possible for me to copy the files to another device. how do i find them?

Posted on Jun 15, 2013 7:12 PM

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Answer 1

norm123

Community Specialist

Jun 18, 2013 6:43 AM in response to jaggerseyes

Hello jaggerseyes

I would check the purchase history to see the purchases. If you have any further questions about it, there is another article that will assist with getting back those purchases resolved.

On a computer with iTunes installed, click purchase history to have iTunes open and display your purchase history. You will be prompted for your Apple ID and password.

iTunes Store & Mac App Store: Seeing your purchase history and order numbers

http://support.apple.com/kb/ht2727

How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase

http://support.apple.com/kb/HT1933

Thanks for using Apple Support Communities.

Regards,

-Norm G.

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