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My ICloud was hacked. So the email box on my Macbook Pro isn't working at all. However, I can use it when I login to ICLOUD and my IPhone. Why will it still not work on my laptop. Help please!

Hi,

My ICloud was hacked. So I updated my password and now have my Iphone and the Icloud online email working. Yet the email set up on my Macbook Pro still will not work and I ran through the troubleshooting. It has ICloud IMAP. Can someone please help me with this?


Thank you.

Mac OS X (10.7.5)

Posted on Jun 15, 2013 7:59 PM

Reply
1 reply

Jun 16, 2013 4:03 AM in response to krisdr

First, a caution: Do not retry passwords. Trying random passwords or wrong passwords more than (usually) twice, and that'll usually trip evasion, and you'll get blocked even with the right passwords. If you've retried random passwords, you'll have to let things "cool off" for a while, and try again later.


Open up the details drawer in the Mail.app Connection Doctor troubleshooting, and re-run the connection tests. Expurgate anything sensitive from the diagnostics, and post the iCloud-related errors here.


Alternatively, remove the iCloud account from the accounts listed within Mail.app. Re-add it. See if that clears the issue.


Alternatively and if the other options here fail, contact Apple iCloud support directly and request assistance.

My ICloud was hacked. So the email box on my Macbook Pro isn't working at all. However, I can use it when I login to ICLOUD and my IPhone. Why will it still not work on my laptop. Help please!

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