Slow Loading Times

Question

Level 1

9 points

Slow Loading Times

Over the last few days I have noticed that the time it takes Safari (using 6.0.5 update) to load a webpage is taking much longer. Even if it's just www.google.com or www.espn.com it takes longer to load. I have even done the "reset safari" option, cleared my cache and it's still running slow. Is there anything else I can do? I was thinking about bringing it into the Apple folks and have them take a look and see if maybe they could clear stuff up or anything.

Thanks.

MacBook Pro with Retina display, OS X Mountain Lion (10.8.4)

Posted on Jun 15, 2013 9:16 PM

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Answer 1

Linc Davis

Level 10

209,547 points

Jun 15, 2013 11:15 PM in response to Kevin Lewis3

Please answer as many of the following questions as you can.

Restart your router and your broadband device, if they're separate. Any change?
If possible, connect to your router with an Ethernet cable and turn off Wi-Fi. Any difference?
Are any other devices on the network, and if so, are they all slow at the same time?
If you can connect to more than one network, are they all slow?
Are all network applications slow, or only some? If only some, which ones?
Is networking always slow, or only sometimes?
Disconnect all other devices from the network. Any change?
Boot in safe mode and test. Any difference?
If possible, turn off Bluetooth and disconnect any USB 3 devices. Any difference?

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Answer 2

Jun 16, 2013 12:19 AM in response to Kevin Lewis3

Troubleshoot Safari plugins and extensions:

From your Safari menu bar click Safari > Preferences then select the Security tab.

Deselect: Allow all other plug-ins. Quit and relaunch Safari to test.

If that made a difference, instructions for troubleshooting plugins here.

If it's not a plug-in issue, select the Extensions tab. If there are any extensions installed, turn that OFF, quit and relaunch Safari to test. If that made a difference, uninstall one at a time, quit and relaunch Safari until you find the culprit.

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