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when i go on my settings on my iphone the wifi switch is greyed out and i cant turn it on. I tried reseting the network connections and it is still not fixed

when i go on my settings on my iphone the wifi switch is greyed out and i cant turn it on. I tried reseting the network connections and it is still not fixed

iPhone 4S, iOS 6.1.3

Posted on Jun 16, 2013 9:44 AM

Reply
1 reply

Jun 18, 2013 9:24 AM in response to KevinBersabe

Hi, KevinBersabe.


Thank you for the question. The article below will help you troubleshoot the Wi-Fi issue that you are experiencing. One of the steps in the article is to restore your device. Always manually backup your data prior to any restore or reset.


iOS: How to back up and restore your content

http://support.apple.com/kb/ht1766


iOS: Wi-Fi settings grayed out or dim

http://support.apple.com/kb/ts1559


Regards,


Jason H.

when i go on my settings on my iphone the wifi switch is greyed out and i cant turn it on. I tried reseting the network connections and it is still not fixed

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