Q: We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod ... We have an ipod touch, 3rd generation, 8GB. we lost the unlock code. we now try recovery via itunes, but can't connect to the ipod software update server. any suggestions? more
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Helpful answers
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Jun 16, 2013 9:27 AM in response to w18ipodby lllaass,Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
- Try on another computer/network
- Wait if it is an Apple problem
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Jun 16, 2013 9:29 AM in response to w18ipodby stevejobsfan0123,★Helpfulw18ipod wrote:
We have an ipod touch, 3rd generation, 8GB.
On a side note, there is no such thing. The 3rd generation only came in 32GB and 64GB sizes. You probably have a 2nd generation.
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Jun 16, 2013 11:41 AM in response to w18ipodby w18ipod,I have recovered my ipod. Thx for the replies!!!
Btw is it an ipod 2nd generation, thx for that.( i have recovered by hand so I had first the wrong version)
(I hope you understand this post, english is not my main language)