Why does my Magic Mouse keep losing connection?

Hi there,

I would recommend taking a look at some of the troubleshooting steps found in the article below.

Troubleshooting wireless mouse and keyboard issues

http://support.apple.com/kb/ts3048

-Griff W.

I was having the same problem and found another thread with the solution. Basically the problem is some batteries do not fit tightly in the compartment and jiggle around causing the mouse to lose power and therefore the connection. The solution is either buy the apple rechareable batteries or wedge a piece of paper in between the batteries and the compartment lid (I used a bit on an index card fold over on itself). Once I did that = no more lost connection every 10 minutes.

The thread I'm referring to is here:

https://discussions.apple.com/thread/4261715?start=0&tstart=0

Posting in case someone else (like I did) comes here looking for an answer.

FYI....Apple does not maintain a database of peripheral devices.

I suggest you make the device a favorite.

Barry

Solved my problem. Mouse works perfectly.

Thank you violet_13

I've been having this same problem for awhile - just put in the Apple batteries the other say and it was still and issue - trying the paper solution...we'll see how that goes.

Thanks for the advice! You'd think all the brains at Apple would have discovered this and done something about it.

I bought the apple batteries to and am still having issues.

That solved my problem!