I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

iPhone 5

Posted on Jun 16, 2013 12:56 PM

Reply
1 reply

Jun 18, 2013 11:23 AM in response to karlos16

Hi karlos16,


For the error message you are seeing, I found this article:


iCloud: Troubleshooting creating backups

http://support.apple.com/kb/TS3992

"This iPhone cannot be backed up because there is not enough iCloud storage available." This message is displayed when there is not enough storage space available in your iCloud Storage to complete your backup. You can either reduce the amount of data you are backing up under Backup Options, or you can buy more storage.


For the issue with the iPhone appearing to be unresponsive, I recommend this article for troubleshooting:


iPhone, iPad or iPod touch: Not responding or does not turn on

http://support.apple.com/kb/TS3281


Cheers!

- Ari

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I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

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