ann shiner

Level 1 (0 points)

Q: troubles with updating my ipod touch

hi, when i try to update my ipod touch, it comes up with this message: http://prntscr.com/1ac3hf

im really stuck on what it means and how i can fix it?

iPod touch (4th generation)

Posted on Jun 16, 2013 4:08 PM

I have this question too

Q: troubles with updating my ipod touch

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Helpful answers

by lllaass,

lllaass Jun 17, 2013 6:24 AM in response to ann shiner
Level 10 (190,886 points)

Apple Watch

Jun 17, 2013 6:24 AM in response to ann shiner

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- Try on another computer/network
- Wait if it is an Apple problem
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by Lester1234,

Lester1234 Jun 17, 2013 6:28 AM in response to ann shiner
Level 2 (413 points)

Jun 17, 2013 6:28 AM in response to ann shiner

Check your ethernet port disconnect and reconnect it. If you are using Wi-Fi, then you turn off and the turn it back on.
Power cycle your modem/router. Reboot it as well.
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