Q: My 4th generation won't show up on Itunes?

It's recognized in 'My Computer'

Here are iTunes diagnostics:

Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)

Dell Inc. Inspiron N5030

iTunes 11.0.4.4

QuickTime 7.7.4

FairPlay 2.4.14

Apple Application Support 2.3.4

iPod Updater Library 10.0d2

CD Driver 2.2.3.0

CD Driver DLL 2.1.3.1

Apple Mobile Device 6.1.0.13

Apple Mobile Device Driver 1.64.0.0

Bonjour 3.0.0.10

Gracenote SDK 1.9.6.502

Gracenote MusicID 1.9.6.115

Gracenote Submit 1.9.6.143

Gracenote DSP 1.9.6.45

iTunes Serial Number 0038BF5809744120

Current user is not an administrator.

The current local date and time is 2013-06-16 22:24:08.

iTunes is not running in safe mode.

WebKit accelerated compositing is enabled.

HDCP is supported.

Core Media is supported.

Video Display Information

Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family

Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family

**** External Plug-ins Information ****

No external plug-ins installed.

Genius ID: c2b790dea7408c96f58cb913761a52a0

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name:          {99F020DC-D3E0-4671-AB87-0ED49320E434}

Description:          Atheros AR9285 802.11b/g/n WiFi Adapter

IP Address:          192.168.1.70

Subnet Mask:          255.255.255.0

Default Gateway:          192.168.1.254

DHCP Enabled:          Yes

DHCP Server:          192.168.1.254

Lease Obtained:          Sun Jun 16 21:28:37 2013

Lease Expires:          Mon Jun 17 21:28:37 2013

DNS Servers:          192.168.1.254

Adapter Name:          {81D44D12-20F8-4916-B1E8-AD4F9F0597B5}

Description:          Atheros AR8152 PCI-E Fast Ethernet Controller (NDIS 6.20)

IP Address:          0.0.0.0

Subnet Mask:          0.0.0.0

Default Gateway:          0.0.0.0

DHCP Enabled:          Yes

DHCP Server:

Lease Obtained:          Wed Dec 31 19:00:00 1969

Lease Expires:          Wed Dec 31 19:00:00 1969

DNS Servers:

Active Connection:          LAN Connection

Connected:          Yes

Online:                    Yes

Using Modem:          No

Using LAN:          Yes

Using Proxy:          No

Firewall Information

Windows Firewall is off.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.

Connection attempt to purchasing from iTunes Store was successful.

Connection attempt to iPhone activation server was successful.

Connection attempt to firmware update server was unsuccessful.

The network connection timed out.

Connection attempt to Gracenote server was successful.

Last successful iTunes Store access was 2013-06-16 22:23:32.

**** CD/DVD Drive Tests ****

LowerFilters: PxHlpa64 (2.0.0.0),

UpperFilters: GEARAspiWDM (2.2.3.0),

D: TSSTcorp DVD+-RW TS-L633J, Rev D300

Drive is empty.

The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: TSSTcorp DVD+-RW TS-L633J on CDR media at speed 24X.

**** Device Connectivity Tests ****

iPodService 11.0.4.4 (x64) is currently running.

iTunesHelper 11.0.4.4 is currently running.

Apple Mobile Device service 3.3.0.0 is currently running.

Universal Serial Bus Controllers:

Intel(R) ICH9 Family USB Universal Host Controller - 2934.  Device is working properly.

Intel(R) ICH9 Family USB Universal Host Controller - 2935.  Device is working properly.

Intel(R) ICH9 Family USB Universal Host Controller - 2936.  Device is working properly.

Intel(R) ICH9 Family USB Universal Host Controller - 2937.  Device is working properly.

Intel(R) ICH9 Family USB Universal Host Controller - 2938.  Device is working properly.

Intel(R) ICH9 Family USB Universal Host Controller - 2939.  Device is working properly.

Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A.  Device is working properly.

Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C.  Device is working properly.

No FireWire (IEEE 1394) Host Controller found.

Most Recent Devices Not Currently Connected:

iPod touch (4th generation) running firmware version 4.1

Serial Number:          CCQDGHHNDCP9

**** Device Sync Tests ****

One or more sync tests failed.