HT1766: Back up and restore your iPhone, iPad, or iPod touch with iCloud or iTunes
Learn about Back up and restore your iPhone, iPad, or iPod touch with iCloud or iTunes
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Q: i cloud says back up could not be completed
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Jun 16, 2013 8:23 PMby AnaMusic,Try here > http://support.apple.com/kb/TS3992
From here > http://www.apple.com/support/icloud/backup/
Try this first...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
