7 Replies Latest reply: Jun 17, 2013 1:40 PM by gbrl222
gbrl222 Level 1 Level 1

Can any1 help?

Reply by lllaass on Jun 17, 2013 5:16 AM Helpful

Does the manufacturer say it will work with your model iPod and it iOS?

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

 

- Reset all settings      

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:                                 

iOS: How to back up                             

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store. Bring the dock

Apple Retail Store - Genius Bar          

Reply by lllaass on Jun 17, 2013 7:07 AM Helpful

Is the 4G fully seated in the dock? The case configuration of the 4G is different than earlier iPods and the 4G will not fully seat in the dock.

All replies

  • lllaass Level 10 Level 10

    Does the manufacturer say it will work with your model iPod and it iOS?

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

     

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up                             

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store. Bring the dock

    Apple Retail Store - Genius Bar          

  • gbrl222 Level 1 Level 1

    Thanks for your reply, but to no avail.  My last iPod touch was a 1st gen and my gf got it wet and destroyed it 4 years ago (of course she had to do the only thing that voided the warranty), and this is the first one that I have bought since then.  I was wondering if maybe through these years that apple could had done a new update or something that has made my docking unit to my stereo obsolete.  With the stereo and iPod up full blast, I can just barely hear it coming through.  BTW, the closest genuis bar to me is around 3 hours away, so that is not an option.  I just want to listen to my iPod I just bought through my 5.1 sony stereo at a higher volume than what the default iPod speakers will go, but that is not happening as of this moment.  I can hear it at maximum volume, but just barely.

  • lllaass Level 10 Level 10

    Is the 4G fully seated in the dock? The case configuration of the 4G is different than earlier iPods and the 4G will not fully seat in the dock.

  • gbrl222 Level 1 Level 1

    It seems to me that it is.  The music is coming through, just not loud at all.  Has Apple maybe changed the wiring for optimal sound since then, because I bought this stereo right about the time the second gens came out?

  • gbrl222 Level 1 Level 1

    oh, and thanks for such a quick response.  

  • lllaass Level 10 Level 10

    I am not aware of any changes that would result in your problem. Sometimes an IOS update will break compatibility but not play at a lower volume.

    Have you recently tried another iPod or iPhone? Maybe it is  dock problem

  • gbrl222 Level 1 Level 1

    apple can have this back, and I have no clue why it says "this solved my question"