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you have a store credit balance you must spend your balance before you can change stores

Evertime when i try to change the store I get a message saying "you have a store credit balance you must spend your balance before you can change stores"

Please assist how can I solve this issue!!!!

Posted on Jun 16, 2013 10:11 PM

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Posted on Jun 16, 2013 11:57 PM

If you can't spend it then you can try contacting iTunes Support and ask if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Jun 16, 2013 11:57 PM in response to Sam_igit

If you can't spend it then you can try contacting iTunes Support and ask if they can remove the balance from your account so that you can change countries : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

you have a store credit balance you must spend your balance before you can change stores

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