Previous 1 2 Next 20 Replies Latest reply: Jun 18, 2013 4:17 PM by Linc Davis
Capt.Pauk Level 1 (0 points)

Dear All, Please advice why my MBP 15"/2011 loading after switch on approx 6.5 min? Thanks.

MacBook Pro, OS X Mountain Lion (10.8.4), 15" / 2011 / i7 - 2,2
  • dominic23 Level 8 (36,390 points)

    Is there any SD card in the slot. If there is one, remove it and try.




  • Capt.Pauk Level 1 (0 points)

    There are no any SD card in the slot and also all external HDD were removed but result the same. Thanks

  • dominic23 Level 8 (36,390 points)

    Repair Disk and permissions.


    Steps 1 through 7




    Reset SMC.


    Choose the method for:

    "Resetting SMC on portables with a battery you should not remove on your own".



    Try OS X Mountain Lion 10.8.4 Combo update.





  • Capt.Pauk Level 1 (0 points)

    Dear dominic23,

    Many thanks, will try tomorow all three above. take care

  • Linc Davis Level 10 (184,935 points)

    The boot process has several stages. Please see this support article and determine at which stage the problem happens.

  • Capt.Pauk Level 1 (0 points)

    Dear Linc Davis,

    The problem happens at the stage "launched/Blue screen". Waiting yours. Thanks

  • Linc Davis Level 10 (184,935 points)

    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.


    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.


    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.


    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.


    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)


    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.

  • Capt.Pauk Level 1 (0 points)

    Dear Linc Davis,

    All done. Trash is empty. 711GB of available space on "Macintosh HD".

  • Capt.Pauk Level 1 (0 points)

    But the boot process is hangs again.

  • Linc Davis Level 10 (184,935 points)

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
    These steps are to be taken while booted in safe mode.
    Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.


    Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.


    Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.


    Launch the Terminal application in any of the following ways:


    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


    When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.


    Step 1


    Triple-click the line of text below to select it:
    for k in /Sy*/L*/Ex*/{,.?}*.kext; do test -f "$k/Contents/Info.plist" && /usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$_" | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo $k; done | open -f -a TextEdit

    Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
    Step 2


    Repeat with this line:
    sudo defaults read LoginHook | open -f -a TextEdit
    This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.


    Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.


    Step 3


    Repeat with this line:
    ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
    Important: If you formerly synchronized with a MobileMe account, your email address may appear in the output of the above command. If so, anonymize it before posting.


    Step 4
    osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null | open -f -a TextEdit
    Remember, Steps 1-4 are all copy-and-paste — no typing, except your password. Also remember to post the output.


    You can then quit Terminal.

  • Capt.Pauk Level 1 (0 points)

    Dear Linc Davis,


    Please find below:


    Step 1.


    /System/Library/Extensions/Seagate Storage Driver.kext








    Step 2. Unable to enter password as letters not typing.



    Step 3.

















    /Library/Input Methods:



    /Library/Internet Plug-Ins:



    Flash Player.plugin


    Quartz Composer.webplugin

    QuickTime Plugin.plugin








    /Library/Keyboard Layouts:














    Flash Player.prefPane




















    Microsoft Office.mdimporter



















    Library/Address Book Plug-Ins:








    Library/Input Methods:




    Library/Internet Plug-Ins:



    Library/Keyboard Layouts:




    com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist 4E955942F.plist









    Step 4.

    Kaspersky Security, PuntoSwitcher, Degrees



  • Linc Davis Level 10 (184,935 points)

    Remove the Kaspersky product by following the instructions on this page:

    How to uninstall Kaspersky Security for Mac

    If you have a different version of the product, the procedure may be different.

    Back up all data before making any changes.

  • Capt.Pauk Level 1 (0 points)

    Dear Linc Davis,

    Kaspersky product copletely removed.

    The situation is same:(

  • Linc Davis Level 10 (184,935 points)

    Continue by removing the Huawei and ZTE modem drivers, the Seagate storage driver, and the Sony Reader software.

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