Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My 4 year old son managed to download some In-app purchases from the Simpsons game from my older sons I pad but he didn't know what he was doing.How can I get these purchases refunded to my credit card?

My 4 year old son managed to download some In App purchases from the Simpsons game Tapped Out on my older sons I Pad but he didn't know what he was doing.How can I get these purchases refunded onto my credit card?

iPad

Posted on Jun 17, 2013 7:31 AM

Reply
Question marked as Best reply

Posted on Jun 17, 2013 7:46 AM

You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


To try and stop it happening again you can turn off in-app purchases on the iPad via Settings > General > Restrictions > In-App Purchases 'off', and depending upon the iOS version on it you may also have a 'Require Password' setting on the Restrictions screen which you can set to 'Immediately'.

1 reply
Question marked as Best reply

Jun 17, 2013 7:46 AM in response to jjn2002

You can try contacting iTunes Support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


To try and stop it happening again you can turn off in-app purchases on the iPad via Settings > General > Restrictions > In-App Purchases 'off', and depending upon the iOS version on it you may also have a 'Require Password' setting on the Restrictions screen which you can set to 'Immediately'.

My 4 year old son managed to download some In-app purchases from the Simpsons game from my older sons I pad but he didn't know what he was doing.How can I get these purchases refunded to my credit card?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.