Q: I cannot receive e-mail through my me.com address I've followed online instructions to no avail. Any suggestions?

Hello kenneykinz

Your Mail service should be functional now. I checked the time you posted and compared it to when Mail was experiencing issues and they were the same. If it happens again, bookmark the following page to help get an idea if any service is down for you.

Apple Services, Stores, and iCloud

https://www.apple.com/support/systemstatus/

Thanks for using Apple Support Communities.

Regards,

-Norm G.