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Some of the music I downloaded on my new phone will not play..it skips to the next song when I try to choose it

Some of my songs will not play on my new I5 phone. I see them on the playlist but when I try to choose them it skips to the next song

Posted on Jun 17, 2013 1:26 PM

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Question marked as Best reply

Posted on Jun 17, 2013 1:29 PM

First... Try This...


Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...


Reset ( No Data will be Lost )


Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.


http://support.apple.com/kb/ht1430


Next.


It could be a corrupt download of those songs...


If you live in a Region that allows re-downloading Music...


Delete the Song(s) and re-download...



See Here > Download Past Purchases


http://support.apple.com/kb/HT2519



If not... Contact iTunes Customer Service


Apple Support iTunes Store Contact Us

1 reply
Question marked as Best reply

Jun 17, 2013 1:29 PM in response to TrishFerrier

First... Try This...


Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...


Reset ( No Data will be Lost )


Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.


http://support.apple.com/kb/ht1430


Next.


It could be a corrupt download of those songs...


If you live in a Region that allows re-downloading Music...


Delete the Song(s) and re-download...



See Here > Download Past Purchases


http://support.apple.com/kb/HT2519



If not... Contact iTunes Customer Service


Apple Support iTunes Store Contact Us

Some of the music I downloaded on my new phone will not play..it skips to the next song when I try to choose it

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