1 Reply Latest reply: Jun 19, 2013 12:04 PM by norm123
juliegfoster Level 1 Level 1 (0 points)

is my camera broken?

Photo booth says there is no camera available on my macbook air.


MacBook Air, OS X Mountain Lion (10.8.3)
  • norm123 Community Specialists Community Specialists (4,885 points)

    Hello juliegfoster

     

    If Photo Booth does not show a No Camera Available, try out he troubleshooting steps in the article below to help resolve the issue.

     

    How to Troubleshoot iSight

    http://support.apple.com/kb/ht2090

     

    Built-in iSight cameras

    These steps are for iSight cameras that are built into a computer, such as the iMac G5 (iSight) or later, the MacBook, or MacBook Pro.

    1. See if the issue is application-specific. Try another application (iSight works with applications like iChat, PhotoBooth, and iMovie HD 6) to see if the iSight camera exhibits the same behavior in all applications. If it only happens in one application, try reinstalling that application.
    2. See if the issue is user-specific. Test your iSight camera in another user account. If the issue only occurs in one user, the issue would be isolated to user settings.
    3. Find out if the computer recognizes the iSight Check System Profiler (in the Utilities folder, inside the Applications folder). Under the USB header, check to see if the iSight camera is detected.
    4. Reset SMC or PMU Reset your computer's SMC or PMU, and then check System Profiler again. (SMC reset instructions for iMac G5 (iSight), Intel-based iMacs; PMU reset instructions for MacBook and MacBook Pro.)

     

    Thanks for using Apple Support Communities.

     

    Regards,

    -Norm G.