Q: Iphone 4s is Unable to connect to Wifi network

Hi angelicags,

I'm sorry to hear you are having issues connecting to your Wi-Fi network.

The article below may be able to help you with this issue.

Click on the link below to see more details and screenshots. 

I've quoted some helpful highlights for you:

iOS: Troubleshooting Wi-Fi networks and connections

1. Be sure that you are in range of your Wi-Fi router (access point).
2. Tap Settings > Wi-Fi and turn Wi-Fi off and then on again.
   • If unable to do so, see this article.
3. Confirm that your Wi-Fi router and Cable or DSL modem are connected to power, turned on, and indicate that they are connected to the Internet.
   • If not, refer to your network administrator or ISP for assistance.
4. Restart your iOS device.
5. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you are connected. Then tap blue dot and tap Forget this Network. Try to connect to your desired Wi-Fi network again.
   • Note: You will need to enter your Wi-Fi password again if your desired network requires one.
6. Turn your Wi-Fi router off and then on again². If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
7. Update your device to the latest version of software.
8. Update your Wi-Fi router to the latest firmware².
   • For AirPort Base Stations, see this article for information about firmware updates.

If your issue is still unresolved

 

Follow the steps below for the issue you are experiencing.

Unable to locate a Wi-Fi network

• Check to see if the network is available by tapping Settings > Wi-Fi and choosing from the available networks listed there.
  • Note: It may take a few seconds for the Wi-Fi network name to appear.
• Move closer to your wireless router ( access point) and attempt to locate the Wi-Fi network again.
• If you do not see the network you would like to join, you may be attempting to connect to a hidden network. Learn how to join a hidden network.
• Supported Wi-Fi configurations vary by iOS device model. Find out which standards your device supports³.
• Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
  • Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.

Unable to connect to a Wi-Fi network

• Verify that you are attempting to connect your desired Wi-Fi network.
• Make sure you are entering your Wi-Fi password correctly.
  • Passwords may be case sensitive and may contain numbers or special characters.
• Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
  • Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.

I hope this information helps ....

Have a great day!

- Judy