1 Reply Latest reply: Jun 17, 2013 4:33 PM by lllaass
eduardo25 Level 1 (0 points)

Well I wan to know how to make my ipod stop freezing in random apps and restarting it. I have tried to force shut down, update, & take out my apps from the multitasking bar please help

  • lllaass Level 10 (172,150 points)


    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings      

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up                             

    - Restore to factory settings/new iOS device.

    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar