I was told by the geek squad at Best Buy that I should do a system recovery to my mac. I don't have a disk. they said I could go through Applecare for free, but I can't. If I am going to pay I'd rather take it to BB. Can I do this for free online?

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I was told by the geek squad at Best Buy that I should do a system recovery to my mac. I don't have a disk. they said I could go through Applecare for free, but I can't. If I am going to pay I'd rather take it to BB. Can I do this for free online?

I was told by the geek squad at Best Buy that I should do a system recovery to my mac for $100 or something like that, or do it at home with a recovery disk or call Applecare. I don't have a disk. they said I could go through Applecare for free, but I can't they charge $19.99 just to ask a question. If I am going to pay I'd rather take it to BB where I know it will be taken care of and I don't have to worry about screwing it up. Can I do this recovery for free online?

MacBook Pro

Posted on Jun 17, 2013 5:22 PM

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Answer 1

Jun 17, 2013 5:28 PM in response to lori1130

I was told by the geek squad at Best Buy that I should do a system recovery to my mac

Why?

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Answer 2

CMCSK

Level 6

11,452 points

Jun 17, 2013 5:27 PM in response to lori1130

It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.

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Answer 3

pennbank

Level 4

1,688 points

Jun 17, 2013 5:34 PM in response to lori1130

If you have Lion or Mountain Lion then see

https://www.apple.com/uk/osx/recovery/

for apps see

http://support.apple.com/kb/PH11201

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Answer 4

lori1130 Author

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Jun 17, 2013 5:48 PM in response to stevejobsfan0123

Because it is running very slow. I had upgraded to mountain lion, and imovie 11. I don't know if that is what made it slower, but it is slow. Slow to boot up, to shut down and everything in between. Much slower than when I got it.

I am just worried to recover because of losing software, like my microsoft products. I can't seem to find my disk for Exel/Word.

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Answer 5

lori1130 Author

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Jun 17, 2013 5:49 PM in response to pennbank

Thank you Pennbank. I will check that out.

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Answer 6

lori1130 Author

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Jun 17, 2013 5:50 PM in response to pennbank

Does it matter that I upgraded to Mountain Lion? I am not sure what I had when I first bought my mac in 2011

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Answer 7

CMCSK

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Jun 17, 2013 5:50 PM in response to lori1130

How large is your hard drive and how much hard drive space do you have left?

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Answer 8

Jun 17, 2013 5:58 PM in response to lori1130

There are many things you can do to speed up a Mac without such a drastic measure. Maybe: http://howto.wired.com/wiki/Speed_Up_Your_Mac

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Answer 9

lori1130 Author

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Jun 17, 2013 5:58 PM in response to CMCSK

319.21 GB capacity

198.22 GB Available

(I did have a bunch of movies from imovie that I deleted.

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Answer 10

lori1130 Author

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Jun 17, 2013 6:02 PM in response to stevejobsfan0123

Thank you. I will see if I can find something on this link. I really don't want to recover if I don't have to. I will check it out.

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Answer 11

Courcoul

Level 6

18,558 points

Jun 17, 2013 6:56 PM in response to lori1130

More important, how much RAM does your Mac have? Mountain Lion needs a minimum of 4GB and more will be much better. If you also let us know what model Mac you have, we can advise what is the max RAM it can take. 2011+ models can go all the way to 16GB

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Answer 12

lori1130 Author

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Jun 17, 2013 7:03 PM in response to Courcoul

Courcoul

OS X

Version 10.8.4

Processor 2.3 Ghz Intel Core i5

Memory 4 GB 1333 MHz DDR3

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Answer 13

lori1130 Author

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Jun 17, 2013 7:04 PM in response to Courcoul

Early 2011 MacBook Pro 13 "

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Answer 14

lori1130 Author

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Jun 17, 2013 7:06 PM in response to stevejobsfan0123

I just removed 935 MB of files removing all the different languages that I don't speak!

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Answer 15

Jun 17, 2013 7:12 PM in response to lori1130

if you need to REALLY restore it, you can hold the cmd-R buttons on your mac when it boots up, and it will take you to the restoring disk. But I honestly don't think you need to do that. (I had to do that to my mac, that is the only reason I know that.)

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