HT203206: Fix unexpected quits or launch issues in iTunes for Windows

Learn about Fix unexpected quits or launch issues in iTunes for Windows
ldorrie1234

Q: loaded latest version of itunes and when trying to update my iphone 4s, I only get the preparing iphone for software update and continuously prompted for itunes password. How do I get out of the loop and save my iphone?

Upgraded to latest version of itunes and now am in a continuously loop asking for itunes login. Can't sync my phone and it is stuck in the preparing iphone for software update message with the itunes logo and a power cord icon. IS my phone hosed??

iPhone 4S, iOS 6

Posted on Jun 17, 2013 9:49 PM