Each time i arrive to the same hotel in London, i am getting mail but unable to send mail. Since i did not change any of my normal configuration, can someone explain to me how to resolve this problem? At the hotel, they tell me its a problem with my server, and my server tells me its a problem with my hotel internet provider. Please help
iPad 2, iOS 6.1.4
You need to check the smtp server in your mail settings. Some networks, like hotels, block access to other smtp services as an anti-spam measure. 80% sure it's the hotel blocking.
One way to prove or disprove that it's the hotel, if you can, take your iPad to some open wifi area and try to get your mail. If it works there but not in the hotel then it strongly suggests that it's the hotel's setting.
I do know I had something similar where I was on AT&T hotspot and couldn't download my mail via the mail app, but it worked fine via web access (using mobile safari).
Using web mail might end up being a work around for you since, if it is the hotel's setting, your chances of getting them to change is are very slim.
Good idea. Go to a pub or cafe that offers free wifi and try to send your mail from there.
Odds are that no one on site at the hotel has the slightest idea how the network is set; such things are usually managed remotely.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom 😉
Only When abroad, unable to send emails fron ipad 2
