I have MacBook Pro (Retina, Mid 2012 ) with Mountain Lion , I updated to newest version just 3 days ago which I think was v10.8.4
After update I shutdown my mac and since then I could not turn on my mac. What I can only see is grey screen and nothing else , (No apple logo, no loading or other icons only grey screen )
As well I bring to apple resellers store in Denamrk they try to fix it but still grey screen , after some time they said they will bring to service but to backup my data I need to pay 2000DK it's 357.73 US Dollar. Why I need to pay for apple mistake ? So I try my selfe ...
.... I try use other solutions what apple resellers store did :
- - power on and then Option
- - power then Command + R
- - power then holding Option + Command + R + P
.. but nothing happen didn't see anything only grey screen.
Please help me what can I do ? How can I recover my data for Macbook Pro Retina ? Cannot afford to lose my data !!!
( sorry for my english )
thank you for advance ,
Thank you again for all replies,
Great news that I manage to get out all my data from Mac Book pro retina by my self - Without opening and to have my Apple care. Here is a video when it was broken - http://youtu.be/tfBMyopPJnc
After I get my date just used Disc Utility to repair my storage, and it start to work again just very slowly but still it was working. Thanks to internet reserch and google ... ( some points what other people say way it break down )
- Apple update happen something wrong
- using USB falsh sticks very offen
- the MagSafe 2 Power Adapter is broken
- usually if can not do recovery or other system options than your mac Memory,Storage or the worst case your Motherboard is broken. So it's completely broken you need to go to Apple store. They will give you a new Mac or try to fix.
So guys don't panic if you have this situation - I was lucky nothing was broken - my Mac freezed for 3/2 days.
AND I GET MY DATA FROM MY MAC ! I just restarted several times for 3/2 days and try to do recovery in the end hold for long time "Option" and some how I get in the recovery.
... after that I bring to apple resellers store "Eplehuset" then they made a system check and did not found any errors or tehnical issus. They don't know what really happened !
What I learned whene it was broken , I realized that just try to get your data your self if you cannot afford to lose your data. After that just buy hard disk for your backup to make sure you have all the time backup for your Mac.